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Learn What To Do If You Suffer An Injury In A Car Accident

By Danielle Jordan. Last Updated 16th April 2025. If you’ve been injured in a car accident, you might be eligible to claim compensation. However, in order to make a road traffic accident claim, you must meet the eligibility criteria. In this guide, we look at car accident claims and the criteria you must satisfy to seek compensation. We illustrate this with examples of a few injuries you might suffer in a car accident.

Additionally, we also explore a few examples of the evidence you can submit to support a claim for an injury after a car accident. Furthermore, we provide information about the Whiplash Reform Programme and how compensation could be awarded in a successful claim.

If you are thinking about claiming compensation for an injury after a car accident, you may like to have legal representation during the process. We conclude with a look at how a No Win No Fee solicitor can help with your claim.

Our advisory team is available 24 hours a day, 7 days a week to answer your questions about car accident claims. Get in touch today for a free claim consultation by:

  • Calling 0800 073 8804.
  • Filling in our ‘contact us‘ form and an advisor will call you back.
  • Asking about road traffic accidents in our live chat.

Man with a mild head injury following a car crash.

Select A Section

  1. What To Do If You Suffer An Injury In A Car Accident?
  2. Injured In A Car Accident – Are You Eligible To Claim?
  3. What Injuries Could I Claim For Following A Car Accident?
  4. How Long Do I Have To Claim Compensation After Getting Injured In A Car Accident?
  5. Compensation For A Car Accident
  6. What Special Damages Could Be Awarded For Car Accident Injuries
  7. No Win No Fee Claims For An Injury In A Car Accident

What To Do If You Suffer An Injury In A Car Accident?

If a road user acts negligently, you will need to prove their fault using evidence. Additionally, you must be able to demonstrate any injuries after a car accident.  You could do this by collecting evidence, which we will discuss below:

Evidence To Support Your Car Accident Claim

What to do if you suffer an injury in a car accident? The most important step is to seek immediate medical attention. You must do this even if you think that your injuries aren’t serious. This would prevent your injuries from escalating and would also help to provide a record. You could use this record as part of the evidence if you wish to make a car accident claim. 

Gathering evidence in support of your claim is a tedious but important step. Here are some examples of the evidence which could help you:

  • Medical records, such as prescriptions and X-rays.
  • Photographs of the accident site or visible injuries like scars or scratches.
  • Details from the police report, if relevant.
  • Contact details of eyewitnesses to prepare witness statements.
  • Personal descriptions, such as diary entries.
  • Receipts and bank statements to demonstrate financial losses or special damages.

Contact our advisors now for help in collecting evidence. If you speak to our advisory team and they deem your claim to be eligible, you’ll be connected to a solicitor. This solicitor shall guide you through the entire claims process and allow you to focus on your recovery.

A notebook with 'evidence' written on it.

I Was Injured In A Car Accident In The UK What Are My Rights?

If you were injured in a car accident in the UK, you have the right to claim compensation for your injuries and also any financial losses you’ve suffered as a result. Whether you were the driver, a passenger, or even a pedestrian, you may be able to file a personal injury claim if someone else was at fault for the accident.

One of your key rights in the UK is to receive medical treatment for your injuries. It’s important to get a full assessment from a medical professional, as this not only ensures your well-being but also provides crucial evidence for any potential claim.

You also have the right to report the accident to the police, especially if someone was injured. A police report can act as supporting evidence in your claim. Additionally, you should notify your insurance company about the accident and provide them with all relevant details.

Injured In A Car Accident – Are You Eligible To Claim?

Now that we have covered what to do if you suffer an injury in a car accident, we will go through the criteria needed for you to make an auto accident injury claim.

All road users owe others a duty of care as they use their vehicles. They must use them so that they prevent injury and harm to themselves and others. To meet this duty, they should follow the rules set out in the Road Traffic Act 1988 and the Highway Code.

If you were injured in a car accident and you think it was someone else’s fault, you may be eligible to make a claim for your personal injuries. The three criteria that must be met to be eligible are:

  • A road user owed you a duty of care
  • This duty was breached
  • You suffered injuries because of the breach

If you have any questions about the circumstances under which you could claim compensation for your injuries in a car accident, you can contact our team for a free, no-obligation case assessment. We will be able to let you know quickly if you are eligible.

What Injuries Could I Claim For Following A Car Accident?

There are a number of ways you could be injured in a car accident. We have set out some potential scenarios where a car accident injury compensation claim could be made here;

  • A driver travelled in the wrong direction up a one-way street. They crashed into your vehicle in a head-on collision, shattering your windscreen and causing permanent scarring.
  • A driver under the influence of alcohol failed to stop at a junction. Your car was hit in a rear-end collision, causing you to suffer substantial injury to your neck.
  • A speeding driver T-boned your vehicle as you were turning into a side road.  You experienced a serious head injury, as well as fractures to your ribs and right arm.

For further advice on what to do if you suffer an injury in a car accident or for a free assessment of your eligibility to claim, get in touch with our advisors today via the contact information given below. Heavily injured person wanting to know, 'What To Do If You Suffer An Injury In A Car Accident?'

How Long Do I Have To Claim Compensation After Getting Injured In A Car Accident?

If you were injured in a car accident, you generally have 3 years from the accident date to begin your claim. This period is set by the Limitation Act 1980, although in certain car accident cases, exceptions can be made. For example:

  • A minor cannot begin a claim, so injured persons who are under 18 will have the 3-year limit counted from their 18th birthday.
  • Those who lack the mental capacity to make their own claim have the time limit permanently suspended. However, if they make a sufficient recovery and regain their capacity, then the 3 years will be counted from the recovery date.

In these situations, the court can appoint a litigation friend to pursue the claim on the injured party’s behalf. For more guidance on the car accident claims time limit, or to find out if any exceptions apply in your particular circumstances, talk to one of our friendly advisors using the contact information given below.

Compensation For A Car Accident

For severe neck injuries, you could receive between £80,240 and  £159,770. Your compensation will be valued according to the Judicial College guidelines (JCG), which we will discuss below.  However, how you claim compensation for a car accident might be affected by the Whiplash Reform Programme.

The Whiplash Reform Programme introduced changes to the way claims for whiplash injuries are made. As an adult passenger or driver, if you sustain whiplash injuries valued at £5,000 or less, you will make your claim via a different avenue. In addition, you will have your whiplash injuries valued in accordance with the tariff in the Whiplash Injury Regulations 2021.

In some cases, you may not be required to make your claim in this way. For example, you may have sustained other injuries that take the total value of your claim over £5,000. In this instance, your claim will be made the traditional way but your whiplash injuries will still be valued according to the tariff. This is because the tariff applies to all occupants inside a vehicle. Any other injuries you sustain not included in the tariff will be valued in the traditional way.

General Damages

If your personal injury claim succeeds, your physical and psychiatric injuries will be compensated under general damages. You might also be eligible to recover special damages which compensate for the financial losses caused by your injuries. We have provided further details on this in the section below.

To help give value to general damages, legal professionals can use the Judicial College Guidelines (JCG). This document provides guideline compensation brackets for various injuries.

We’ve included a selection of injuries and their corresponding figures from the JCG in our table below. You can use this as an alternative to a compensation calculator.

Whilst the figures from the JCG are to be used as a guide only, the last two entries are taken from the tariff in the Whiplash Injury Regulations 2021 and are fixed amounts. Additionally, the top row is from neither of these. We’ve provided it to show you how much car accident compensation your claim could be worth if you sustained multiple injuries of a severe nature and financial losses. As every claim for a road traffic accident is different, the table is only to be used as guidance.

Injury TypeSeverityCompensation Guideline Amounts
Multiple Very Severe Injuries and Special DamagesVery SevereUp to £1,000,000+
Very Severe Brain DamageVery Severe (a)£344,150 to £493,000
Leg InjuriesAmputations (a)(i)£293,850 to £344,150
Severe (b)(i)£117,460 to £165,860
Les Serious (c)(i)£21,920 to £33,880
Neck Injuries Severe (a)(ii)
£80,240 to £159,770
Moderate (b)(ii)£16,770 to £30,500
Back InjuriesModerate (b)(i)£33,880 to £47,320
Whiplash InjuriesOne or More Whiplash Injuries with One or More Minor Psychological Injuries£4,345
One or More Whiplash Injuries£4,215

Our advisors can provide a free claim valuation. Call them if you have any questions regarding claiming compensation for a car accident.

What Special Damages Could Be Awarded For Car Accident Injuries?

The second head of claim you could be eligible for if you were injured in a car accident is special damages. This head of claim allows you to claim back the financial losses you sustain because of your injuries. For example, this could include:

  • Prescription costs
  • Medical bills
  • The cost of home adjustments, such as a stairlift or widened doorways
  • The cost of mobility aids, such as crutches or a wheelchair
  • Lost earnings
  • Childcare costs
  • Expenses relating to domestic help

In order to claim special damages, you have to be able to provide evidence of your losses. As such, it can be helpful to keep any receipts, bills, bank statements or invoices that could support your claim.

To learn more about what to do after a car accident in the UK, or to find out if you could be eligible to claim for a car accident injury, contact our team today.

No Win No Fee Claims For An Injury In A Car Accident

Now that you know what to do in case of a car accident, you might be interested in knowing the benefits of hiring a No Win No Fee solicitor. Alongside being able to gather evidence on your behalf and offering expert advice for the car accident claims process, they may offer you a type of No Win No Fee arrangement called a Conditional Fee Agreement.

The advantages of working with a solicitor on the basis of a No Win No Fee usually include:

  • No upfront fees so your solicitor can get to work on your case almost immediately
  • Not having to pay any fees whilst the claim is ongoing
  • Only paying your solicitor for their work if your claim is successful

Additionally, if your solicitor helps you settle your claim and you are awarded car accident injury compensation, they will take a success fee. However, you won’t be overcharged for this fee as it is subject to a legal cap under the Conditional Fee Agreements Order 2013.

Our expert personal injury solicitors could work with you under this arrangement. Find out how you can contact us for free at any time in the next section.

A car accident solicitor explaining what to do if you suffer an injury in a car accident.

Contact Us For Support

To start a car accident claim today or to find out more about the car accident injury claim process, please contact a member of the Legal Expert team. You can do so in the following ways:

Thank you for reading our guide on what to do if you suffer an injury in a car accident.

Meet The Team

  • Patrick Mallon legal expert author

    Patrick Mallon (BA, PgDl) is a Grade A personal injury solicitor and head of our EL/PL department, which handles accidents at work and public liability claims, such as slips, trips and falls. He qualified in 2005 and has over 20 years of experience. Patrick is an expert No Win No Fee lawyer and well-known for his successful case, Billie Mae Smith v McDonalds. You can learn all about Patrick, his qualifications and his experience as a solicitor here. Get in touch today for free to see how Patrick and the team can help you.

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