By Lewis Cobain. Last Updated 30th January 2025. Medical negligence occurs when a medical professional has not treated a patient to the necessary standard of care, resulting in harm. If you have experienced this, you may be wondering how to report a negligent doctor. We understand that you may feel distressed and overwhelmed by your experience, so this guide will offer simple advice to help you move forward.
We will explain the process of reporting a doctor for negligence, as well as how and when it would be investigated. You can also find out what steps could be taken against a negligent doctor.
Furthermore, we examine how you can report cases of medical negligence that are specific to the NHS. We will also look at how you could benefit from the Patient Liason Service, as well as one of our No Win No Fee solicitors.
Get in contact with an advisor today for free advice on your case. They can consider your circumstances and potentially connect you to a medical negligence solicitor who can help you claim compensation:
- Use the live chat feature on this webpage
- Call our advice line on 0800 073 8804
- Submit an online claim form
Select A Section:
- How To Report a Negligent Doctor To The General Medical Council
- When And How The GMC Investigates Reports Of Negligence By Doctors
- What Steps Could The GMC Take Against A Negligent Doctor?
- How To Report A Negligent Doctor To The NHS
- How To Report A Negligent Doctor To The NHS Ombudsman
- Victim Support And Patient Liaison
- No Win No Fee Claims Against Negligent Doctors Or GPs
How To Report A Negligent Doctor To The General Medical Council
Your final option, if the NHS or HSO has failed to resolve your complaint satisfactorily, is to take the complaint to the General Medical Council (GMC). The General Medical Council is the regulatory body overseeing medical professionals in the UK. When it comes to how to report a doctor to the GMC, you will need to keep the following three things in mind:
- Is the GMC the right organisation to approach for help? (for example, it may be appropriate to begin a compensation claim instead of approaching the GMC).
- Can the GMC resolve your issue to your satisfaction? In some cases, such as the victim seeking compensation, the GMC would not be the best choice. Instead, the services of a solicitor would be needed.
- Can you provide the GMC with everything it needs to look into your complaint? If your complaint has already been turned down due to insufficient information by the NHS or the HSO, then the GMC might not be able to help either.
When And How The GMC Investigates Reports Of Negligence By Doctors
The GMC will only begin an investigation into a doctor’s conduct in certain circumstances. Examples of these kinds of circumstances could include:
- When repeated, serious mistakes have been made.
- Not taking care of a patient’s needs properly.
- Assaulting or sexually assaulting a patient.
- Fraudulent activities.
- When a crime has been committed.
- When a GP has abused their position.
- Discrimination against a patient.
- Harassment of co-workers or patients.
- Filing to maintain patient confidentiality.
If the GMC does decide to start an investigation, it will start to collect and examine the evidence, such as:
- Documented evidence such as medical records and test results.
- Testimony from witnesses.
- Reports form impartial experts.
- A performance assessment of the GP.
- A health assessment of the GP.
- An assessment of the GP’s ability to speak English.
What Steps Could The GMC Take Against A Negligent Doctor?
If you report a negligent GP to the GMC and it finds that your complaint is valid, then there are certain actions the organisation can take. This starts with interim sanctions that could include stopping the GP from practising medicine until the complaint has been investigated and resolved fully.
Once the investigation is complete, if the complaint is upheld, the following actions may be taken:
- The GP is issued with a warning.
- The GP must sign a document stating they are undertaking efforts to improve the way they work.
- A full Medical Practitioners Tribunal (MTB) will be instigated to investigate things further. Which could ultimately, in the worst case, see the doctor struck off.
How To Report A Negligent Doctor To The NHS
You can complain about a GP in the UK to the NHS. The first thing to do is to follow the complaints procedure of the surgery. You can ask to see a copy of the procedure the surgery itself follows related to complaints. You can then follow this procedure to make your formal complaint about the surgery. NHS complaints need to contain the following information:
- The event that you are complaining about.
- How the event happened and the key dates.
- What you would like to see as a resolution to your complaint.
- How the NHS can get in touch with you.
The NHS must acknowledge your complaint within three days of it being made. The NHS must then investigate it fully. You can make your complaint in writing, in person, or by email. You cannot phone a complaint.
If you’ve complained to the service provider directly and you’re not happy with the result, you can’t then go on to raise this to the relevant clinical commissioning group (CCG) who are responsible for commissioning service in the area. However, if you’re unhappy with how the provider has handled your complaint, for example, due to delays you’ve experienced, then you can raise this with the CCG. You can contact your local CCG through this online tool.
If you’d like more details on how to report a negligent doctor, or would like free legal advice around making a claim, please get in touch with us today.
How To Report A Negligent Doctor To The NHS Ombudsman
If you are not satisfied with the resolution of your medical negligence complaint that the NHS has come up with, you can take your case further to the Health Service Ombudsman (HSO). This is a parliamentary regulatory body.
To be able to do this, you must have received the definitive reply to your complaint from the NHS. If it has taken too long to receive this response, the HSO could assist you with this as well. The HSO will generally only look into complaints that are less than 12 months old, although there could be extenuating circumstances that the HSO believes are reasons to look into an older complaint.
If you’re interested in knowing how to report a negligent doctor when the NHS or HSO hasn’t resolved the issue to your satisfaction, please read on to our next section.
Victim Support And Patient Liaison
When a complaint about a GP is made to the GMC, the organisation can offer some help to patients who have been harmed. The Patient Liaison Service is responsible for providing this help.
The patient will be able to talk over their complaint face to face with an expert and find out what is going to happen, when and why. The patient will also have all of their questions answered at this time. Once the investigation has reached a conclusion, a further meeting will be arranged with the patient to discuss the outcome.
Having established how to report a negligent doctor, you may be wondering how much you could receive in a compensation claim. If this is the case, then you’ll find our next section of use.
No Win No Fee Claims Against Negligent Doctors Or GPs
Having explained how to report a negligent doctor , we’re now going to examine how Legal Expert could help you make a medical negligence claim. Our advisors can determine your eligibility for free at any time. If eligible, the could pass you onto our expert solicitors who could represent your case on a No Win No Fee basis.
Our solicitors represent clients through a Conditional Fee Agreement (CFA). This contract provides claimants with a number of benefits including:
- Fees will not be owed to pay for a solicitor to start representing your claim.
- You will also not pay any fees during the claim itself.
- Finally, should your case be unsuccessful, there will be no fees to pay for their work.
If you win the claim, you will then receive medical negligence compensation. Your solicitor will take A percentage of this as a success fee. Since a success fee is legally capped, you will keep the most of the compensation that is awarded to you.
For further information on how to report a negligent doctor, or if you would like to work with a No Win No Fee solicitor, get in touch today. Our advisors can arrange a free consultation to assess your claim and answer any of your queries.
Get in touch with us today via:
- Giving our free 24/7 advice line a call on 0800 073 8804
- Complete our contact us form online.
- Popping up to an online claim advisor using our free 24/7 online chat service.
Thank you for reading our guide on how to report a negligent doctor.
