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Learn How To Claim Compensation

If you have been injured as a result of an accident which wasn’t your fault, been impacted by a data breach, harmed by medical negligence or suffered a criminal injury, you could be owed compensation. In this guide we look at when you could be eligible to claim as well as how to claim compensation.

Key Points To Remember When Claiming Compensation

  • You may be able to claim compensation if another party caused you harm. You must meet the relevant eligibility criteria.
  • Your claim must be made inline with the appropriate claims process.
  • Compensation is calculated on a case-by-case basis. Unless otherwise stated, figures in the tables below are taken from the Judicial College Guidelines (JCG).
  • To claim for special damages you must provide supporting evidence.
  • One of our specialist solicitors could offer a free initial consultation and help you to claim on a No Win No Fee basis.

Get in touch with our team for help with your claim.

A person slips down icy stairs suffering a personal injury.

Browse Our Guide

How To Claim Compensation For A Personal Injury

If you have been injured in an accident which was someone else’s fault, you could make a personal injury claim. Personal injury claims could be made for accidents at work, in public places or on the road.

To make a claim, you must show that:

  1. Another party owed you a duty of care.
  2. They were in breach of this duty.
  3. You were harmed as a result of this.
  4. You are within the applicable limitation period.

Below, we look at the legislation relevant to each of these types of claims and how to claim compensation.

Accidents At Work

Whilst in the work your employer owes you a duty of care. They must adhere to all legislation relevant to your workplace or job role and must take all reasonable steps to ensure your health safety. The main piece of legislation all workplaces must comply with is the Health and Safety at Work etc. Act 1974.

Road Traffic Accidents

Road users owe each other a duty of care, using the roads in a way which is safe for them and other people. In line with this, they must comply with The Road Traffic Act 1988 and The Highway Code.

Public Place Accidents

The party in control of this space (known as the occupier) has a duty of care to ensure that the space is reasonably safe for lawful visitors to use. Their duty of care is set out in the Occupiers’ Liability Act 1957.

Compensation In Personal Injury Claims

Here we include figures taken from the JCG. The top figure illustrates general and special damages and does not come from the JCG. Special damages may compensate you for financial losses related to your claim.

Special damages may compensate for costs or losses such as:

  • Lost income including earnings and workplace benefits.
  • Medical expenses related to your injury.
  • Care costs.
  • The cost of attending appointments for medical care.

You must provide evidence of these losses for them to be taken into consideration as part of your claim.

InjurySeverityDamages
Multiple types of injurySerious or severeUp to £1,000,000+ with special damages
Brain damagesVery severe - A£344,150 to £493,000
Neck injuriesSevere - A - IiIn the region £181,020
Shoulder injuriesSevere - A£23,430 to £58,610
Hip or pelvis injuriesModerate - B - i£32,450 to £47,810

If you have suffered a personal injury which was someone else’s fault,  please contact our team to see if you could claim compensation.

Claiming Compensation For A Data Breach

If your personal data has been involved in a data breach you could be able to claim compensation. You must meet the criteria below to claim for a data breach.

If your personal data has been involved in a data breach you could be able to claim compensation. You must meet the criteria below to claim for a data breach.

  1. A wrongful conduct caused a personal data breach.
  2. Your data was affected by this breach.
  3. You experienced harm as a result of this.

What Is A Data Breach?

Personal data may include information which could identify someone such as, you name, address email address or national insurance number. Sensitive personal information such as your health, genetic or biometric data is classed as special category data. Under Article 4 of the UK GDPR, a personal data breach is defined as the unlawful or accidental disclosure, alteration, loss or destruction of personal data. It also includes unauthorised access to said data.

You could claim compensation if your personal data has been involved in a data breach.

Compensation In Data Breach Claims

If you are eligible to claim, you may wonder how much compensation you could be owed. In addition to compensation as listed in the table (those for non-material damages), you could be awarded compensation for material damages.

Material damages compensation may include that for lost earnings and income as well as related costs such as if you had to move home due to the breach.

Below, we take figures from the JCG apart from row one.

InjurySeverityDamages
Multiple serious injuriesSevere or seriousUp to £500,000+ with material damages.
Psychiatric damageSevere - A£66,920 to £141,240
Psychiatric damageModerately severe - B£23,270 to £66,920
Post-traumatic stress disorderSevere - A£73,050 to £122,850
Post-traumatic stress disorderModerately severe - B£28,250 to £73,050

Please contact us for further information on how much compensation may be awarded for a personal data breach.

Keys on a keyboard show medical data breach.

Making A Criminal Injury Claim

When taking legal action for a criminal injury, such as that caused by an assault, your claim may be made via the Criminal Injuries Compensation Authority (CICA). Such claims and legal action may operate differently to those for personal injuries or medical negligence.

Can I Make A Claim?

When taking legal action for a criminal injury, such as that caused by an assault, your claim may be made via the Criminal Injuries Compensation Authority (CICA). Such claims and legal action may operate differently to those for personal injuries or medical negligence.

Can I Make A Claim?

In order to successfully claim through the CICA you must meet the relevant eligibility criteria. These are that:

  • You were the victim of a violent crime as defined under the CICA Scheme. Examples include assault and sexual abuse.
  • The incident must have taken place in England, Scotland or Wales. Alternatively, it may have taken place in another relevant place. This may include a boat registered in Great Britain.
  • That you reported the incident to the police and did so as soon as possible.
  • You must begin the claim within the relevant time limit. In most cases this is two years from the date of the incident, though exceptions may be made.

The Criminal Injuries Compensation Authority

Whilst it may be possible to make a claim against the person who attacked or assaulted you, most criminal injury claims will go through the CICA. The CICA is a government agency and administers payments made via the Criminal Injuries Compensation Scheme (the Scheme).

The table below presents figures from this. The first figure also includes special expenses. You can read more detailed information about how these are calculated in our guide to criminal injury compensation claims.

To be awarded special expenses such as those for damage to personal property, adapting your home or obtaining medical care you must provide evidence.

You may also be compensated for lost earnings, though you will not be compensated for the first 28 weeks of this.

Type Of InjurySeverityCompensation
Multiple severe injuriesSevereUp to £500,000 with special expenses
Brain damageModerately severe£110,000
Brain damageModerate / significant£82,000
Sexual assaultWith a severe mental impact on someone£27,000
Facial injuryMultiple fractures£11,000

Get in touch with our team today to learn more about how to claim compensation for a criminal injury.

Medical Negligence Compensation Claims

If you have been harmed by negligent medical treatment whilst under the care of a doctor, nurse, other medication practitioner or pharmacist, you could be eligible to claim compensation. In order to make a clinical or medical negligence claim you must meet the criteria below.

What Is Medical Negligence?

All healthcare and medical professionals owe a duty of care to patients. Medical negligence occurs when a medical professional fails to meet the correct standard of care causing your avoidable and unnecessary harm.

The eligibility criteria are that:

  1. The medical professional had a duty of care to you.
  2. They were in breach of this duty. For example, your GP failed to refer you to hospital for further tests for eye cancer where other professionals would do so. This may be considered GP negligence.
  3. The breach caused avoidable harm. In the above case, the failure to refer could lead to a delayed diagnosis and the disease worsening, requiring more invasive treatment.

Compensation In Medical Negligence Claims

The initial figure shows what could be awarded for general and special damages. It does not come from the JCG. Special damages may include those as described earlier in this guide.

Harm CausedSeverityNotes
Multiple types of harm.Serious through to severeUp to £1,000,000+ with special damages.
Kidney(A) Permanent, serious damage to both£206,730 to £256,780
Bowels(A) Double incontinenceUp to £224,790
Bladder(B) Complete loss of control and function.Up to £171,680
Female reproductive system(C) Infertility.£68,440 to £87,070
Male reproductive system(G) Sterility in an older man.£8,070 to £22,800

Please contact our team for further information on how to claim compensation for medical negligence.

A doctor holds their head in their hands.

How To Claim Compensation With Legal Expert

One of our specialist solicitors could help you take legal action no matter the type of claim you are making. Our solicitors are experienced in handling numerous different types of claims.

Following a free initial consultation they could help you by:

  • Explaining the claims process as well as any complex terminology.
  • Building your case.
  • Helping you to complete legal documentation.
  • Gathering evidence to prove your claim. This could include evidence to claim for loss of earnings or other special damages. Examples could include bank statements or invoices.
  • Working to settle any disputes relating to your case to avoid court proceedings being necessary.

We understand that for many people the cost of taking legal action could prevent them from doing so. Upfront costs may make taking action out of reach for some. This is why our solicitors offer to handle many claims on a No Win No Fee basis, using a Conditional Fee Agreement.

By using this type of contract you will not need to pay anything for the solicitor’s work on your case in advance. Instead, they will deduct a legally capped percentage of any compensation awarded. This is called a success fee.

If you lose your claim there is nothing to pay for your solicitor’s work.

Contact Us Today

Find out how to claim compensation with one of our specialist solicitors today.

  • Call us today on 0800 073 8804.
  • Talk to us on our online chat.
  • Go to our contact us and complete our online form.

A solicitor explains how to claim compensation.

Get More Information

In the resources below you can learn more about how to make a compensation claim.

References

  • Get an overview of Statutory Sick Pay in this government reference.
  • Get advice on how to keep you and your family safe online in this resource from the National Cyber Security Centre.
  • Check how to raise a complaint or concern about a doctor using this guide from the General Medical Council.

Thank you for reading our guide. Please contact our team for more information on how to claim compensation for an accident, injury or data breach.

Our Guides On How To Claim

To help you understand your legal rights and the options you have available to you, we’ve compiled a list of some of our guides, organised into different areas of law. To learn more about a topic, simply click the link below. You can also call and discuss your case or query with our team of advisers.

Personal Injury Law

Medical Negligence

Data Breaches

For any more information on how to claim for the various case types listed here, please call us on the number at the top of this page.