Last Updated 5th September 2025. In order to make a taxi accident claim, you should seek medical attention and collect supportive evidence, such as video footage of the accident and witness details. You must also begin your claim within 3 years of the accident date. In successful taxi accident claims, compensation can be considered for any physical and emotional harm that has been suffered, as well as for any financial losses that have resulted from the injuries. Working with a No Win No Fee solicitor can help you greatly throughout the claims process.

As with all road traffic accident claims, to seek compensation, your case must meet specific eligibility criteria. This guide looks at these criteria, as well as who you could claim against if you sustained injuries in a taxi accident. Personal injury claims must also be supported with evidence, and this guide provides a few examples of what you could submit to support your case. 

Additionally, we explain the different factors that determine how settlements for car accidents might be calculated. We also explain the Whiplash Reforms, which could affect how you claim.

If you have a valid passenger accident claim, you may wish to instruct a solicitor to work on your case. This guide concludes with a look at how having the support of a No Win No Fee solicitor may benefit your claim.

An advisor from our team can answer any questions you may have about making a claim for injuries suffered in a taxi accident. They’re available 24/7 with free advice.

To speak with an advisor:

• Fill in our ‘contact us’ form and an advisor will call you.
• Call 0800 073 8804
• Connect using our live chat.

Taxi Accident Claims – The Criteria For Claiming Compensation

You must prove negligence occurred if you wish to make a taxi passenger accident claim. Negligence is when a breach of duty of care leads to an injury.

Every road user has a duty of care to keep one another safe and avoid causing injury. They must do this by following the regulations in The Highway Code and the Road Traffic Act 1988.

As such, you must establish that:

1. A road user owed a duty of care to you. 
2. This duty was breached.
3. You were injured due to this breach.

If you have been in a taxi accident, please speak with an advisor today.

Time Limits For Taxi Accident Claims

If you would like to seek compensation for injuries suffered in a taxi crash, you must bring forward your claim before the time limit expires. This is generally 3 years from the date of the accident for personal injury claims. It is set out by the Limitation Act 1980. 

However, in certain circumstances, there are some exceptions to this time limit. These include:

• The time limit is suspended for those without the mental capacity to initiate legal proceedings themselves. This suspension lasts until it is deemed that the injured party has recovered the capacity required to launch a claim. It could last indefinitely. At any point during the suspension, a litigation friend could be appointed by the court to manage the claim on behalf of the injured person. If an injured party were to regain this capacity and a claim was not initiated for them, they will have three years from the date they recovered their capacity to start one. 
• Minors under the age of 18 have the time limit frozen until their 18th birthday. Prior to this, a litigation friend can claim on their behalf. However, if the injured party turns 18 without a claim being made already, they will have 3 years from the date of their 18th birthday to bring forward a claim. 

Reach out to an advisor to find out if you are still within the limitation period to claim for injuries you suffered as a passenger in a taxi.

What Can Lead To Taxi Accident Claims?

If you were a passenger involved in a taxi crash, you could claim for the injuries you suffered. There are two main circumstances in which you could make a taxi passenger accident claim. These are driver negligence or accidents caused by a third party.

Taxi or Minicab Driver Negligence Claims

If your taxi driver failed to follow the rules of the road and breached their duty of care to you as a passenger and to other road users, you may be able to claim. Some examples include:

• Your taxi driver was texting on their phone instead of paying attention to the road and crashed into a stationary object, such as a lamppost.
• The minicab driver speeds through a red light and crashes into the side of a car.
• Your taxi driver doesn’t stop to check whether a junction is all clear before driving out, which led to them crashing into another car.

Taxi Accident Claims Against A Third Party

If another road user breached their duty of care, causing them to crash into the taxi you were in, you could claim for your injuries. For instance:

• A head-on collision caused by a drunk driver speeding on the wrong side of the road.
• Another motorist fails to look before pulling out of a driveway and crashes into the side of your taxi causing injuries.
• The driver behind you is not concentrating on the road and crashes into the back of your taxi as stop at a red light.

Do not hesitate to contact one of our advisors today if you have any questions about taxi accident claims. Our team is available 24/7 to answer your questions and offer you free legal advice.

Evidence To Support Taxi Accident Claims

As we discussed earlier, all personal injury claims for taxi accidents will need to prove that negligence occurred. Doing so can also provide insight into your injuries and how the accident occurred.

Some types of evidence that could be beneficial in taxi accident claims include:

• Photographs from the accident scene.
• Accident footage, such as from a dashcam or CCTV.
• The contact information of any witnesses so they can give a statement later.
• A copy of your medical records stating the type of injury you suffered and what treatment was required.

Call our advisors to discuss personal injury claims for taxi passenger accidents. They could offer you free advice for your potential claim. They may also connect you with one of our solicitors who can help you gather evidence.

How Are Taxi Accident Claims Calculated?

If you make a successful taxi passenger accident claim, your settlement may consist of two parts (known as heads of claim). These are general and special damages.

The first head of loss awarded in successful personal injury claims is called general damages. It compensates for any physical pain and mental suffering sustained in the car accident. To help when valuing this part of your taxi accident claim, those tasked with doing so may refer to the compensation guidelines published by the Judicial College (the JCG) or the whiplash tariffs found in the Whiplash Injury Regulations 2021 (more on this later).

In the first row of the table below, we’ve provided a figure that shows compensation for multiple injuries and related losses. It doesn’t come from the JCG, but all other rows do (except for the final 2). In those last 2 rows, we look at examples of the whiplash tariffs.

This table is only provided for guidance, as each claim is different, with settlements decided on individual factors. You can find a list of compensation payouts here if you’d like to find more in-depth examples.

Special Damages in Taxi Accident Claims

In addition to general damages, you could also be awarded special damages as part of a successful taxi passenger accident claim. Special damages are awarded to compensate for the financial losses suffered because of your car accident injuries. For example:

• Loss of earnings.
• Care costs, such as a nurse.
• Home help, including a cleaner or child minder while you recover.
• Medical expenses, including prescriptions and physical therapy.

In order to recover your financial losses, you will need to submit proof as part of the claims process. For example, you could save and submit your pay slips, receipts and invoices.

Direct any questions about how compensation could be awarded in a successful taxi accident claim to a member of our advisory team. They can also help value your claim.

Will The Whiplash Reforms Affect My Taxi Accident Claim?

The Whiplash Reform Programme introduced changes to the way claims for low value road traffic accidents are made. The reform programme applies to:

• Vehicle drivers and passengers who are aged 18 or older at the time of the accident. This includes taxi passengers.
• Their injuries were valued at £5,000 or less. This applies to whiplash as well as other injuries, such as broken or bruised ribs.
• The accident occurred in England or Wales.

In claiming in this way, your whiplash and soft tissue injuries will be valued in line with the tariff outlined in the Whiplash Injury Regulations 2021.

However, even if you don’t need to claim this way, your whiplash injuries might still be valued in line with the tariff.

If you have injuries not listed in the tariff, these will be valued in the traditional way.

To learn more, please reach out via the number above.

Do I Need A Solicitor To Make Taxi Accident Claims?

No, whilst it is not legally required to claim with a solicitor, we highly recommend that you consult with a legal professional to ensure a smoother process.

Our team of specialist solicitors appreciate that experiencing taxi accident claims can be extremely distressing. As such, our solicitors work hard to provide a supportive environment throughout each stage of the claims process. To illustrate, please see the following benefits of claiming with one of our dedicated solicitors:

• Regular case updates so you’re never confused about where your claim stands
• Explanations of legal terminologies, documents and procedures,
• Help with arranging an independent medical report to strengthen your claim
• Being the point of contact for the defendant
• Conducting negotiations on your behalf to achieve a settlement
• Help with arranging physiotherapy for any ongoing injuries you’re suffering from
• Help with gathering evidence, such as obtaining witness statements, CCTV footage, dashcam footage and your medical records to strengthen your case.

Therefore, whilst it may be possible to claim without legal help, your chances of success will increase with the help of a solicitor. To see if you could be connected with one of our experienced solicitors, please contact one of our helpful advisors today.

Make A Car Accident Claim On A No Win No Fee Basis Today

Our No Win No Fee solicitors might be able to help you claim if you sustained injuries as a passenger in a taxi accident. When you work with a solicitor, they can guide you through the claims process by answering your questions, helping you collate evidence, and presenting your claim in full within the limitation period.

Additionally, they could offer to work with you on the terms of a Conditional Fee Agreement (CFA), which is a type of No Win No Fee arrangement. Under this kind of contract, you won’t be charged any ongoing or upfront fees for your solicitor’s work. You also won’t be asked to pay these solicitor fees if the claim fails.

If your claim wins, your solicitor will take a success fee for their work. This is deducted from your compensation as a small, capped percentage. The legal cap allows you to keep the majority of what you receive.

Call Legal Expert Today

If you’d like to learn more about personal injury claims for taxi accidents, contact our team. They can tell you whether you are eligible to work with one of our solicitors and can offer more helpful information about the claims process:

• Using the live chat feature and speaking to someone immediately
• Phoning us on 0800 073 8804
• Using our contact us form to claim online

Learn More About Making A Taxi Passenger Accident Claim

Below, you can find some more guides about making a taxi passenger accident claim that you may find useful:

• If you’ve suffered an arm injury, this guide offers some useful advice
• See our guide for more information on learner driver accident responsibility.
• Get help with seatbelt injury claims from our guide.
• Advice on split liability claims.

If, after reading this guide, you still have any questions about taxi accident claims, you are welcome to contact Legal Expert.