Have you had an accident at Costa Coffee? We can represent you in your Costa Coffee accident claims on a no win, no fee basis.
Whether you are getting your Costa Coffee to go or enjoying it in one of the 2121 coffee shops in the UK, suffering an accident in Costa can entitle you to make Costa Coffee accident claims. During 2012 it was reported that Costa Coffee’s customers amounted to more than 4 million each week, with no sign of slowing down. Costa Coffee is the country’s fastest-growing and most popular brand of coffee.
Accidents, injuries and illnesses can happen in coffee shops. Customers of Costa Coffee outlets expect the owners of the establishments to have taken reasonable and proactive measures to maintain a safe environment. However, this is not always the case. Where an owner is negligent with their health and safety practices, Costa Coffee accident claims will be imminent.
Costa Coffee accidents happen to both customers and members of staff. Common accidents include slipping on wet floors, suffering burns from hot food and beverages, suffering burns from hot appliances, and contracting illnesses through poor quality or undercooked food.
Whether you have suffered an accident as a customer or an employee of Costa Coffee, the owner of the establishment is legally bound to accept liability for injuries and illnesses caused on his or her premises. Where an owner has not taken appropriate measures to ensure the safety of his or her customers and staff, they will be held accountable for any accidents in a court of law.
Select A Section
- What Are The Types Of Accidents That Can Happen In A Cafe Or Coffee Shop?
- Do I Qualify For A Costa Coffee Accident Claim?
- Coffee Shop Health And Safety Considerations
- Barista And Waiter Injuries
- The Most Common Food Preparation Accidents Which Result In An Injury
- Illnesses Caused By Food Poisoning Or Substandard Food And Drinks
- What Can I Claim For After A Coffee Accident?
- No Win No Fee Coffee Shop Accident And Illness Claims
- How Much Can I Claim For A Coffee Shop Accident?
- Why Choose Us For Your Costa Coffee Accident Claim?
- Call Us For Free Advice And To Start Your Claim
- Useful Links
What Are The Types Of Accidents That Can Happen At A Cafe Or A Coffee Shop?
We have dealt with a variety of accidents resulting in compensation claims, and can assist you with the same. The main types of Costa Coffee accidents include:
- Wet and slippery flooring: Slippery floors are hazardous for both customers and staff. Spills, mopped floors, leaking appliances and wet shoes from outside weather conditions can all lead to dangerously slippery floors.
- Burns injury: Burns are common where hot food and drinks are served to customers and can occur when food and beverages are too hot. Burns are commonly suffered in kitchen areas, among those who prepare the food and hot beverages. They can be caused by faulty kitchen appliances or where staff have not been given the right training to work with hot cooking appliances.
- Seating: Faulty seating can lead to falls, which can be particularly dangerous if the customer is carrying hot food or drinks. Broken seats with sharp or jagged edges can cause cuts.
- Toilets: Broken toilets are a danger for customers and staff as they can cause falls. Leaking toilets will make floors slippery which is also a hazard and could result in slipping and falling.
- Food Poisoning: Food poisoning is an unpleasant illness caused by incorrect cooking or preparation of food. It can also be a result of incorrect storage, for example meat or dairy products not being kept at the recommended temperature.
All of these accidents can be eligible for Costa Coffee accident claims. You can read more about heath and safety standards across the food and drink manufacturing industry here.
Do I Qualify For A Costa Coffee Accident Claim?
Coffee shops are generally busy and crowded places with hot food and beverages being prepared, carried and consumed on the premises. The potential for accidents in these environments is high, particularly if staff are not sufficiently trained.
Other people may or may not be directly involved in your accident, making it difficult to know with certainty whether you qualify for Costa Coffee accident claims. To qualify for a claim, you must have suffered an accident, injury or illness as a result of an owner’s negligence to comply with reasonable health and safety procedures. An owner must take all reasonable measures to make sure that he or she provides a safe environment for their customers and staff.
Although staff members are not generally liable to pay compensation for your accident, they are an extension of the owners liability. The owner is responsible for all of his or her staff and for how their staff comply with their health and safety procedures. Where a member of staff is in some way responsible for your accident, injury or illness, it is deemed contributory negligence.
Coffee Shop Health And Safety Considerations
Consistently maintaining appropriate health and safety conditions is a coffee shop owner’s responsibility and should be prioritised accordingly. In accordance with the liability act of 1957, business owners are required to remove any potential hazards that could result in accidents. Not doing so could result in Costa Coffee accident claims.
Precautions that a coffee shop owner is liable for include:
- Using wet floor signs
- Ensuring cleaning staff promptly clean any spills
- Fixing any broken floors, furniture or equipment
- Providing adequate staff training
- Ensuring food and drinks are stored and prepared correctly and hygienically
- Ensuring food and drinks are bought from reputable sources
Should a business owner not comply with the required health and safety standards, they will be made liable for any Costa Coffee accident claims made as a result of their negligence.
Barista And Waiter Injuries
Anyone working with hot appliances are at risk of burn injuries and accidentally inflicting a burn injury on someone else. There is a particular risk of injuries where staff have not received proper training or where a coffee shop is understaffed and not equipped for high volumes of customers.
Appliances that carry burn risks include coffee machines, sandwich machines, grills and ovens.
During 2012, a Costa employee won £1,750 after being electrocuted at work. The incident occurred when a faulty dishwasher was leaking water and his assistant manager asked the him to press an electrical switch above the dishwasher, thinking it would turn the dishwasher off. Fortunately, the electrocuted employee didn’t suffer any long-term damage but this is an example of Costa failing to protect their employees and comply with appropriate health and safety standards.
The Most Common Food Preparation Accidents Which Result In An Injury
Preparing food in Costa can lead to significant accident and injuries, which is why training is vital for those who cook and prepare food in Costa. Common accidents that result in injuries are cuts from chopping food; burns from grills, sandwich machines and other kitchen appliances; and slipping or falling. Kitchens need to be de-cluttered to minimise the risk of accidents.
Illness Caused By Food Poisoning Or Substandard Foods And Drinks
You can make Costa Coffee accident claims for food poisoning or any other illnesses caused by consuming food or drinks from Costa. Food poisoning is a common illness contracted through food and drinks that are undercooked, poor quality or incorrectly stored.
Coffee shops are notoriously busy places. Staff are needed to serve their customers promptly to avoid long ques and waiting times. When an employee is rushing they are more likely to make a careless mistake by not putting milk away after use, or not cooking food for long enough.
Food-related illnesses such as these can be avoided by providing enough staff to run the establishment efficiently and safely. Hiring enough staff for busy periods will effectively ease the pressure that comes with providing a fast service.
Adequate training for storing and preparing food will minimise Costa Coffee accident claims. Coffee shop owners are responsible for training their employees so that they are able to store and prepare food and beverages in a safe manner. The owner is also accountable for sourcing a reputable supplier of food and drinks. You can read about the Food Law Code Of Practice here.
What Can I Claim For After A Coffee Accident?
Costa Coffee is liable for any accidents, injuries and illnesses that are caused on their premises, including outside areas such as car parks and drive-throughs. Costa Coffee accident claims can be made for loss of earnings, pain and suffering, medical costs and other general expenses.
No Win No Fee Coffee Shop Accident And Illness Claims
A no win, no fee agreement is also called a “Conditional Fee Agreement”. These agreements are based on a legal contract between a claimant and their solicitor, that guarantees they will not need to pay any fees until they win their compensation. Legal fees can be problematic for people with very limited funds and no win, no fee claims help those who may not have the means to pay the fees upfront.
No win, no fee Costa Coffee accident claims eliminate the financial risks of paying legal fees upfront to a solicitor. If you do not win your case, you wont have any fees to pay and there will be no hidden costs.
We offer a no win, no fee service so that everyone who has suffered an accident, injury or illness are able to claim the compensation they are entitled to. Call us today for more information.
How Much Can I Claim For A Coffee Shop Accident?
Estimating the value of Costa Coffee accident claims is a difficult task. Each case is unique and while two people may suffer the same injury, that injury will effect them both in different ways and to different extents. The amount of compensation you may receive will depend on the severity of your injury along with the effect it has had on your life in general and for how long it will likely effect you.
When we have spoken with you about your injury or illness, we will be able to provide you with a more definitive claim amount.
Why Choose Us For Your Costa Coffee Accident claim?
Our legal expertise is among the best in the country. We have extensive legal knowledge and have worked both for and against some of the UK’s biggest insurance companies. We know the very best methods for Costa Coffee accident claims, and know precisely how far each insurance company will go to settle claims out of court. Our legal experience and knowledge extends to knowing the most suitable tactics to use when pursuing a compensation claim, for example, through experience we know that in the end, claimants will usually receive a claim amount much higher than their first compensation offer.
We are ready and willing to fight for your Costa Coffee accident claims and to ensure that you are fully reimbursed for all the expenses you’ve had as a result of your accident. With our no win, no fee policies, your claim process will not cost you a penny until your claim is over and won.
Our team are experts at pursuing personal injury claims and have had tremendous success with claiming compensation from businesses like Costa.
Call Us For Free Advice And To Start Your Claim
Here at Legal Expert, we will begin advising you at your very first consultation and can provide legal advice for both employees and customers of Costa. Whether you have suffered an injury or an illness, we are ready to help you and advise you on your best course of action.
It begins with a telephone call. We will give you your free initial consultation with one of our expert personal injury solicitors over the phone, where you will be able to ask all the questions you need before pursuing your Costa Coffee accident claims.
Call us today on 0800 073 8804 for your free advice. Alternatively, you may contact us through the contact form or by using the instant chat box to the right. Get in touch now. We are ready to provide you with expert legal advice.
Useful Links
Find out more about our no win, no fee policy.
Compensation Claims For Slips, Trips And Falls
Have you had a slip, trip or fall at Costa? Find out more about claiming after a slip, trip or fall.
Read more about claiming compensation after being burnt by a hot drink.
The NHS give free and useful advice about treating burns and scalds.
