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Lloyds Pharmacy Personal Injury Claims Guide

Lloyds Pharmacy are in lots of high streets around the UK offering pharmacy and prescription services. Accidents that could happen in pharmacy’s differ to accidents that may happen in general retail stores as a pharmacy is offering a particular service. Although general accidents such as slip and trips could happen issues with medication are particularly focused here. If you have suffered any type of accident or illness that you feel was due to the negligence of Lloyds pharmacy Legal Expert could help inform you of the options available.

Lloyds Pharmacy accident claimsLegal Expert are specialist personal injury solicitors who could help with accident claims at any pharmacy outlet in the UK.

If you’re a customer or member of staff at Lloyds Pharmacy and would like more information in regards to a compensation claim call today, please call our team of specialists on 0800 073 8804 to begin.

If you’d like to know more first, then please carry on reading this useful guide.

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A Guide To Claiming Compensation For An Accident In LloydsPharmacy

Lloyds Pharmacy is one of the UKs largest retailers with over 1500 pharmacies and stores across the country. They offer prescription services, private consultations, pharmaceutical advice and also sell a range of over the counter medicines and other products.

If you’re involved in an accident in LloydsPharmacy, whether you are a customer or employee if you can prove that they have acted in a negligent manner, breached their duty of care towards you and this has lead to an injury or illness you may have the basis of a compensation claim.

This guide will explain if you’re eligible to begin a claim, what amount of compensation you may be entitled to and how Legal Expert can help by offering a no win no fee claims service.

We’ll cover what you could do in the event of an accident, the types of accidents that could occur and what sort of injuries could happen.

If, after reading this guide about pharmacy accidents, you have any questions, please contact one of our specialists who’ll offer free legal advice about what you need to do to begin your claim.

What Is A LloydsPharmacy Accident?

An accident in an unplanned unpredictable incident that may lead to injury and/or damage. To be able to make a compensation claim for an accident in LloydsPharmacy, there needs to be some form of negligence by the company or its staff which resulted in an accident that lead to an injury. A personal injury lawyer will investigate whether there is liability and how you may be eligible for compensation.

Essentially, all staff and customers are owed a duty of care while on the premises of a LloydsPharmacy store. If the duty of care is breached, and this breach results in an injury you may be eligible for damages. 

Eligibility To Make A Chemist Or Pharmacy Accident Claim

As described in the previous section, to be eligible to make a compensation claim, your solicitor will need to prove the following:

  1. That Lloyds Pharmacy owed you a duty of care; and
  2. That they breached their duty of care in some way; and finally
  3. That the breach was what caused your accident to happen causing you an injury or illness.

You then need to be able to prove how LloydsPharmacy or its staff breached that duty of care in such a way that you became injured.

Examples Of Pharmacy Or Chemist Accidents That Could Happen

Over the coming few sections we’re going to cover the types of accidents that could happen within a pharmacy. If you’ve been involved in any of these types of accident, or any others, please contact us if you would like more information.

I Slipped In A LloydsPharmacy, Can I Claim Compensation?

Slips, trips and falls are common accidents in everyday life. If you have slipped and injured yourself in LloydsPharmacy due to a hazard on the floor call Legal Expert to see if you have grounds for a claim. Below are examples that could cause slip, trip and falls;

  • Stock or merchandising that has been left on the floor of the store where customers or staff would be expected to be walking could cause a trip hazard.
  • If a floor has been mopped or there has been a spillage and there are no warning signs placed in the area this could become a slipping hazard.
  • If handrails are damaged or not maintained customers could fall when using one.
  • Uneven flooring, damaged carpets, upturned rugs or mats could all cause tripping hazards.

Prescription Errors And Mistakes

Pharmacy errors could be when the pharmacist issues the incorrect medication. This could possibly mean they dispensed either the wrong drug altogether, the wrong strength or the wrong amount.

All pharmacists are medical professionals which means a claim for medical negligence could be made against them in the event of a prescription error causing a customer to fall ill.

Dispensing the wrong medicine could lead to serious illness. If the pharmacist dispenses incorrect medication, the wrong prescription, incorrect dosage this could have adverse effects on a person health.

Shelving And Storage Accidents And Injuries

Shelving and storage systems must be maintained and kept up to date if they are showing any damage or wear and tear it is important for them to be repaired or replaced. In the event that an old damaged shelving system collapses it may cause serious injury if a person is involved.

Claims could be sought if:

  • The racking was damaged or not suitable for the task and collapses causing injury.
  • Heavy items have been stored on shelving which isn’t suitable for the weight causing it to collapse resulting in injury.
  • Too much stock has been stored on the shelving causing stock to fall off on to customers and staff alike resulting in injury.

If you’ve been injured because shelving has has been stacked incorrectly call Legal Expert who could offer free legal advice on what the process may be for you.

Can I Claim For A Pharmacy Work Place Accident?

As an employer, Lloyds Pharmacy has a duty of care to ensure all staff are safe at work. This means they should risk assess the day to day operations that staff undertake to reduce potential risk factors.

Under the Health and Safety at Work Act, employees could seek compensation if they are injured at work, if the accident was due to employer negligence.

Reasons that you may be able to claim include:

  • No training was provided so you did not know how to carry out tasks safely causing you to injure yourself.
  • You weren’t provided with safety equipment, or it was inadequate which lead consequently to an injury.
  • Your injury was caused by faulty equipment which had not been maintained correctly.
  • There was an unsafe working environment which lead to a direct injury or illness.

Essentially, if your employer could’ve done something more to prevent your accident and injury from happening, then you may be eligible to bring a compensation claim against them.

If you have an accident while working in a LloydsPharmacy, you should ensure it is reported to a supervisor. Under health and safety law, the accident should be recorded in an accident report book (or log). You are allowed to ask for a copy of the log.

An employer is not allowed to discipline you, or treat you differently, because you are seeking compensation against them (if the claim is honest). The company will have insurance in place to cover any such claim.

Claiming Compensation As A Customer For An Accident Or Illness

If you had an accident in LloydsPharmacy that wasn’t your fault, but the fault of the company and it has caused you an illness or injury then you may have grounds for a claim for damages.  Under various pieces of legislation, customers are protected while on company premises if they have a right to be there.

LloydsPharmacy will have undergone risk assessments to ensure the store is safe for customers. They’ll have written health and safety procedures and trained staff in them.

Despite all of the procedures and safety training put in place by management, accidents could  happen if staff fail to follow procedures or processes that have been strategically put in place to create a safe and healthy environment. 

I Was Injured In A Lloyds Pharmacy? What Should I Do?

If you are involved in accident in LloydsPharmacy, there are some steps you could take, even if you’re not sure about claiming compensation. These include:

  • Report the accident or error to LloydsPharmacy staff. Ask for a copy of the report they write in their accident report book.
  • If you suffer physical injuries, photograph them.
  • Seek medical attention. A doctor will ensure you receive treatment quickly.  We can also use the medical records they create as evidence of your injuries.  Ask for a copy if you are able to.
  • If there were witnesses to your accident, ask them to write a brief statement about what they saw. Ask them for their contact details too.
  • Photograph the scene of the accident before anything is removed or rectified. This can back up your claim and prove the cause of the accident.
  • Call Legal Expert to discuss your claim.

You may not be thinking about a compensation claim in the immediate aftermath of an accident, but these steps could improve the chances of making a successful claim.

Finally, if you believe your accident was captured by CCTV, ask for a copy.  If the store is reluctant to provide this (because of data protection rules) contact us as soon as possible so we can request a copy.  Remember that CCTV may only be retained for a short period, so act quickly.

Accident In LloydsPharmacy Personal Injury Claims Calculator

In the next sections, we’ll explain all of the different parts of a compensation claim that could be claimed for. When you contact our team, and we’ve heard about the impact your injuries have caused, we’ll calculate an estimated compensation figure for you.

For now, you can use the table below which shows compensation amounts awarded for pain and suffering:

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Injury Type Severity of Injury Compensation Amounts Information
Head Injury Moderate Brain Damage £43,060 to £90,720 These injuries range from concentration and memory issues, ability to work is reduced, risk of epilepsy to severe intellectual deficit and effects of speech, sight and senses.
Head Injury Minor Brain or Head Injury £2,210 to £12,770 In these cases brain damage if any will have been minimal and the lower bracket reflects recovery within weeks.
Neck Injury Moderate Neck Injury £7,890 to £38,490 These injuries will range from soft tissue damage with further trauma possible, serious limitation of movement, permanent or recurring pain to injuries associated with dislocations and severe fractures.
Neck Injury Mild Neck Injury Up to £7,890 Lower bracket reflects recovery within three months, to short-term acceleration and/or exacerbation injuries, duration of the soft tissue injury will play a major factor.
Shoulder Injury Serious Shoulder Injury £12,770 to £19,200 Dislocation to the shoulder causing back issues, pain to the neck and elbow and gripping issues to the hand.
Arm Injury Permanent and Substantial Disablement £39,170 to £59,860 Serious fractures to one or both forearms leading to disability.
Arm Injury Simple Fractures of the Forearm £6,610 to £19,200 Fractures to forearm.
Hand Injury Serious Hand Injuries £29,000 to £61,910 Brackets include 50 percent reduced capacity, possible amputation and rejoining of fingers, or amputation of some fingers together with part of the palm resulting in gross diminution of grip.
Hand Injury Minor to Moderate Hand Injuries Up to £13,280 Brackets include crush injuries, penetrating wounds, soft tissue type and deep lacerations, impaired function to permanent disability.
Hip/Pelvis Injury Moderate Injuries £12,590 to £39,170 These brackets involve hip replacement or other surgery to significant pelvis injury.
Back Injury Moderate Injury to the Back £12,510 to £27,760 Disturbance of ligaments, soft tissue injuries, prolapsed discs necessitating laminectomy or resulting in repeated relapses to residual disability, traumatic spondylolisthesis with continuous pain requiring spinal fusion.
Back Injury Minor Back Injury Up to £12,510 Brackets include soft tissue injuries, strains and sprains, recovery time plays an important factor.
Leg Injury Moderate Injury to the Leg £27,760 to £39,200 Multiple fractures, severe crushing, future surgery; imperfect union of fractures, muscle wasting with a possible impact on employment.
Leg Injury Less Serious Injuries to the Leg Up to £27,760 Simple fractures to the tibia and fibula to serious leg fractures with incomplete recovery.
Ankle Injury Modest Injuries Up to £13,740 Minor displaced fractures, ligament damage, sprains, recovery will determine the amount.
Foot Injury Modest to Moderate Injury Up to £24,990 Fractures to the foot that could lead to permanent deformity.
Scarring Trivial Scarring Up to £3,530 One scar which may be covered to some small scars.
Food Poison Significant Illness £3,950 to £9,540 Stomach pains, cramps alteration of bowel function, recovery within a couple of years.
Food Poison Minor Up to £3,950 Disabling pain, cramps and diarrhoea.

Remember, this is just one part of the claim and other elements may be added to the claim which we will explain in the next section.  If you don’t see your injury listed, don’t worry.  This is just a small sample and we could help with claims for any injury, so long as you have eligibility.

What Else Can You Claim Compensation For?

When you begin a claim, your solicitor will asks different questions to assess the impact the accident has had on you, this will include the suffering as well as the financial impacts. The financial losses are known as special damages whereas the pain and suffering is known as general damages.

  • General Damages – The compensation shown in the table above. It covers the pain and suffering caused by your injuries. A pre-defined range of compensation amounts is available for solicitors to use, and amounts vary depending on the severity of the injury.  It’s therefore important that your solicitor can demonstrate the exact nature of your injury.  This will mean you receive the correct amount of compensation.
  • Medical Expenses. If you incur any medical costs, such as prescriptions or treatment costs, because of your accident, you can ask for these costs to be refunded.
  • Lost Earnings. When you need time off from work following your accident, you may lose earnings if your employer doesn’t offer full sick pay. If this happens, you could claim the losses back.
  • Travel Costs. When you are injured, the cost of travelling to and from doctors’ appointments, hospitals, solicitors or medical assessments can soon build up.  If you can prove the costs are linked to your accident, you could claim them back.
  • Care Costs. Some claimants, following an accident, require professional care to help with their recovery.  If this is the case, the costs could be claimed back.
  • Damaged Personal Property. When your accident occurs, if any item of personal property is damaged, then you could claim the cost of repairing the item or replacement.  This could include a damaged phone, jewellery or ripped clothing.

 The idea with the latter parts of the claim is to ensure that you’re not financially worse off than you were prior to the accident.  Your solicitor could also request compensation for any future losses you’ll incur.  This could mean, if you require more time off from work following your claim or if you are going to have long term medical costs.

No Win No Fee Claims For An Accident In LloydsPharmacy

If you are considering a Lloyds Chemist compensation claim, you may be concerned about the costs associated with a claim.  You may have heard about no win no fee compensation claims, but how do they actually work?

When you begin a claim there are two options when hiring a solicitor:

  1. Pay a solicitor for their time and services up front. You’ll pay for your solicitor from your own funds and, if they win compensation, you receive 100% of it.  However, if they lose the case, you still have to pay all of their fees.
  2. Use a no win no fee solicitor. You don’t pay any fees up front and you don’t pay our fees if we lose the case.  If we do win compensation, we will retain a success fee from your compensation and send you the rest.

Success fees are limited to a maximum of 25%.  When you sign a Conditional Fee Agreement (a no win no fee agreement), it will explain exactly how much your fee will be.

Even though using no win no fee means you don’t receive 100% of any compensation, it also means you don’t run the risk of ending up with a large legal bill and no compensation.

Our clients tell us that using no win no fee made their claim a lot less stressful and risk-free.

How A Retail Accident Claim Solicitor Could Help You

Legal Expert have a panel of personal injury solicitors who all work on a no win no fee basis.  We are committed to ensuring that every client we represent, receives the correct amount of compensation that their injuries deserve.

We are friendly and professional and available throughout your claim to answer any questions that crop up.

Our friendly advisors are available 7 days a week via our website and can offer free legal advice, even for people who haven’t decided to begin their claim yet.

How To Contact Us

Now that you’ve you read the whole of this guide about claiming compensation for an accident in LloydsPharmacy, we hope you’re ready to begin your claim.  If you’d like to use Legal Expert, you can contact us via:

  • Telephone: Call our advisors for free on 0800 073 8804 and discuss your claim straight away.
  • Live Chat: Connect with advisors who can answer any queries, or begin your claim, 7 days a week.
  • Email: Send your message, with the details of your accident, to info@legalexpert.co.uk
  • Online Form: Fill in our easy form to begin your claim online.

When you decide to contact us, we’ll offer a free consultation to begin.  This is where you can ask any questions you have.   We’ll listen to the details of your accident and subsequent injuries.  We’ll assess who’s to blame for your accident and, if we believe you have a good chance of being awarded compensation, we’ll prepare a conditional fee agreement.

Once you’re happy, we’ll begin your claim using one of our no win no fee solicitors.

Further Resources If Injured In A Shop

You’ve reached the end of this guide, but we have others which you may find useful.  The guides below are all relevant to chemist accident claims, but if you require any more information, please get in touch.

Pharmacy Accident Claims – a more generic guide than this one, covering accidents in any pharmacy.

Shop Compensation Claims – a guide about compensation claims in any type of retail outlet.

Next Compensation Claims – information on how to begin a claim for injuries sustained during an accident in a Next department store.

The Health and Safety At Work Act 1974 – The legislation that protects staff and enables them to claim for accidents in the workplace.

NHS Medicines – A definitive list of medicines prescribed by NHS establishments.  The list is alphabetical, or you can search by product name.

Other Guides Available To Check Out

Edited By Melissa.