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Expedia Personal Injury Claims Guide – How To Make A Compensation Claim Against Expedia? – Holiday Accident Claims

There are many different platforms for booking holidays or travel. Online sites and comparison websites have become very popular, with Expedia being one of the premier choices. If you have suffered an accident while you were on a holiday you booked through Expedia, you may be thinking about making a holiday accident claim. Depending how you booked your holiday may determine who if anyone is liable for any harm suffered. Those who book package holidays, through a UK provider, and are injured due to an element of the package holiday because of negligence under UK law have the right to pursue compensation from the package holiday provider.

Here at Legal Expert, we have many years of experience in the industry and we have helped many people to make claims for accidents that have happened on holiday. We could provide you with the accident abroad claims advice you’re looking for. You can reach us to discuss what happened to you on 0800 073 8804. Firstly, though, take a look at the sections in the below guide to find out more about personal injury claims when on holiday booked through Expedia. You may find that your question is answered below.

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A Guide To Making A Holiday Accident Claim When Booked Through Expedia

Expedia holiday accident claims guideIn this guide, we are going to take a look at  how to claim holiday accident compensation for an injury suffered due to negligence if you booked through Expedia. Headquartered in Washington, United States, Expedia Group is an American global travel technology business. It has a number of websites, which are travel meta search engines and travel fare aggregators, enabling consumers to find the best deals. Not only do they own Expedia.com, but they own a number of other websites like this, including Venere.com, Trivago, Travelocity, Orbitz, Hotwire.com, Hotels.com, HomeAway, CheapTickets, and CarRentals.com. Therefore, you would not have to have booked your holiday or part of it via the Expedia UK website it could be booked through any of the company’s websites for you to be using their services.

This guide we try to accomplish educating the untrained eye how to process a holiday accident claim booked through an online travel company. Not only will we explain the personal injury claims process, but we will help you to understand your holiday rights and what happens if your holiday is cancelled. We will explain the different damages you could claim for if you make a claim for an accident on holiday. Aside from that, we will also provide you with details on our service and how we may be able to help you, as well as answering some of your common queries.

What Is An Accident On A Holiday Booked Through Expedia?

Expedia is an online travel company and customers can book flights, hotels, excursions, or a rental car on the site or one of their other sites, so potentially accidents could possible occur on any of these elements. In order to make a claim in the first instance the accident which caused your injury will need to be caused due to negligence, error or omission of a third party that owed you a duty of care. In order to make a holiday accident claim against the holiday provider you must have booked your holiday through a UK holiday provider as part of a package holiday, also it must be due to an element booked as part of the deal. If you book your holiday as all independent components such as your flight separate, hotel separate and excursions separate then if you suffer a preventable accident causing an injury a claim could be made against the individual owner/operator.  If you are unsure regarding who you could be making your accidents abroad international personal injury claim against, don’t worry. This is something we will be able to advise you on.

ABTA Membership And ATOL Protection

While Expedia use ATOL protection (ATOL holder number 5788) and ABTA protection (membership number G990X), it is vital to make sure that when you book through Expedia, you check to see what parts of your holiday are protected. When booking a package holiday through a UK tour operator you are given more protection through Package Travel, Package Holidays, and Package Tours Regulations 1992.

Why It Is Important To Ensure Your Holiday Has ATOL Protection

Whenever booking a holiday, whether through Expedia or any other platform, it is so important to ensure that there is ATOL protection in place. ATOL is a protection scheme for air holidays in the United Kingdom. It is also known as the Air Travel Organiser Licence. All travel companies selling air holidays must hold an ATOL license by law in the UK. This means that if the company collapses, you could be refunded and, if you’re already abroad, you could fly home at no added cost to you.

Should I Complain Directly To A Holiday Provider?

Yes, it is a good idea for people to report their accident to the holiday company; making an Expedia complaint could be a step taken in order to ensure there is an official record of what has happened. Another step could be to appoint a personal injury holiday solicitor as a legal professional would have the experience to make sure the correct procedure is followed if you want to go on and make a holiday accident claim.

What Legal Rights Do Holidaymakers Have And Are There Any Limitations?

If you suffer an accident on holiday which has caused you an avoidable injury and on returning to the UK you are considering making a holiday accident claim, if you choose a personal injury lawyer to represent you the legislation they may use if you are on a package holiday is; The Package Travel, Package Holidays and Package Tours Regulations 1992. UK law states that anyone who has suffered a preventable injury while on a package holiday booked through a UK tour operator and a component of that package deal as caused a negligent injury then the person has the right to seek compensation from the package holiday provider.

However it is vital to note that there are time limitations, if making a claim against a UK package holiday provider then you have 3 years, if you are making a holiday accident claim due to a negligent accident on a privately booked trip you would have to adhere to that country’s time limitation law.

Package Holiday Providers Duty Of Care

When you book a UK package holiday, you are owed a duty of care by the provider. It means that they need to adhere to the general rules and regulations that are in place under the Package Travel, Package Holidays and Package Tours Regulations 1992.

Time Limits In Which To Make An Expedia Package Holiday, Accident Claim

Did you know that there is a personal injury claims time limit? Most of the time, this limit is three years if making a claim in the UK. However, this could differ depending on how you booked your holiday, where it happened and how it happened. Please refer to the table below. Of course, the best thing to do is make your package holiday accident claim as soon as possible to avoid any disappointment you might have should you go to make a claim and find out that the limit has passed.

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Circumstances Time limit
Injury that has happened during a flight that was privately booked. May very depends on country get advice contact us.
Injury during a private trip. May very depends on country get advice contact us.
Illness or injury on a flight, excursion, or at your hotel, as part of a UK package holiday. Booked through a UK based travel operator. 3 years may very

What Accidents Could Happen When On Holiday?

There are different accidents that could happen on holiday, below we have put a list together of potential accidents that could occur;

  • Injuries caused due to fall, trip, and slip hazards within the hotel that have not been dealt with properly.
  • Foreign transport or coach road traffic accidents causing injury.
  • Injuries sustained while on excursions whilst abroad due to faulty equipment.
  • Illnesses due to poor hotel hygiene standards.
  • Food poisoning because of poor hygiene or food that has not been cooked or prepared properly.
  • Road accidents abroad, including the use of faulty hire vehicles.
  • Sporting activity injuries, for example, watersports and skiing accidents due to damaged equipment.
  • Boating accidents due to damaged boat.
  • Swimming pool accidents due to imbalance of chemicals.

If you could not see the type of accident you have been involved in, this does not mean you could not make a holiday accident claim. Please call Legal Expert and one of our specialists will provide you will a free legal consultation to have your holiday accident and injury assessed

How Could Someone Be Injured On A Holiday Abroad?

We’re going to take a look at the different ways that someone could potentially be injured on holiday abroad. Here are some examples of injuries that could happen…

  • Drowning
  • Waterborne illness
  • Spinal cord, neck, and back injuries
  • Concussion
  • Broken bones or fractured bones, from minor to severe
  • Cuts and grazes
  • Bruising, from minor to severe
  • Diarrhoea and sickness
  • Food poisoning

Again, if you cannot see the type of injury you have sustained, this does not mean you could not make a holiday accident claim. If you have suffered an Expedia package holiday accident leading to an injury call the experts today our contact details are on the bottom of this guide.

Can I Claim Compensation For An Accident On A Flight Booked Through Expedia?

Different accidents and injuries that could potentially happen on a flight, for example, trolley accidents, food poisoning, and overhead baggage accidents could all cause possible injuries. In order to make a claim against Expedia for a negligent accident causing an injury on a fight the light must have been booked as part of a UK package holiday deal. This means the flight was booked with at least one other travel service, be it accommodation, a rental car, tour services, or something else a like. If the flight was booked separately, then you may still have a claim against the flight operator if a negligent injury or illnesses occurs. If you require more information concerning this, we could help.

Can I Claim Compensation For An Accident At A Hotel Booked Through Expedia?

There are different accidents and injuries that could happen at a hotel, for example, slip, trip, and fall accidents, food poisoning, and swimming pool injuries. In order to make this sort of claim against a UK travel provider, the hotel stay must have been booked as part of a package holiday deal through a UK tour operator. This means the hotel was booked with at least one other travel service, be it a flight, a rental car, tour services, or something else like this.

What Can Holidaymakers Claim Compensation For?

When it comes to holiday personal injury claims, you might be able to claim for a number of different damages. Examples include the following:

  • Medical expenses
  • Travel costs
  • Loss of income
  • The cost of counselling
  • Care costs

Essentially, if you have had to pay for something directly because of your injury, this could be covered in your package holiday accident claim. You could also claim for damages that could not be quantified, for example, physical and psychological injuries.

Calculating Compensation For UK Accident Claims

Below, we take a look at some of the guidance on payout amounts for specific injuries which have been sourced via the Judicial Guidelines. This could help you to get an understanding of the sort of payout you may receive if you decide to go ahead with your holiday accident claim and it is successful. If you cannot find the injury you have suffered, please do not hesitate to give us a call for some more information.

There are other ways for you to get an understanding, for example, you could use a personal injury claims calculator, or even a more specific tool, like an accident abroad compensation calculator. Please note that these tools will only ever give you a very rough estimate of the payout you may get. This is because it is impossible to predict the payout you are going to receive before you receive it. Yes, lawyers and solicitors could use past cases to get a good idea. However, all Expedia holidays personal injury claims are assessed on an individual basis to ensure a fair amount is awarded each and every time.

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Type Of Injury Compensation Amount Injury Information
Moderate Neck Injury £6,920 to £33,750 Brackets will start with moderate soft tissue injuries, possibly accelerate a pre-existing condition, wrenching-type injury and disc lesion of the more severe, serious limitation of movement and persistent reoccurring pain to fractures and dislocation of the neck, vulnerability to further trauma and limitation of activities.
Moderate Back Injury £10,970 to £34,000 Brackets start from disturbance of ligaments and muscles giving rise to backache, soft tissue injuries to compression/crush fracture of the lumbar vertebrae where there is a substantial risk of osteoarthritis. The amount will depend largely on the severity of the original injury, the degree of pain experienced, the extent of any treatment required in the past or in the future.
Less Severe Arm Injury £16,830 to £34,340 Significant disability but a substantial degree of recovery will occur.
Very Minor Wrist Injury £3,090 to £4,160 Displaced fractures or soft tissue injuries. Recovery estimated 1 year.
Minor Pelvis Injury Up to £3,460 Soft tissue injuries. Full recovery will be made.
Moderate to Very Serious Leg Injury £34,370 to £74,150 Brackets will begin with multiple fractures and severe crushing injuries, imperfect union of fractures muscle wasting, serious compound or comminuted fractures, ligament damage resulting instability to permanent disability, severe multiple fractures which may take years to heal.
Moderate Knee Injuries Up to £12.050 to £22,960 Twisting, bruising of the knee, dislocation, torn cartilage or meniscus which results in minor instability. The position in the brackets will take note of the seriousness and prolonged pain caused to the knee joint.
Modest Injury Up to £12,050 Sprains, ligament damage and undisplaced fractures.
Minor Injuries £1,200 to £2,150 Complete recovery within 3 months.
Food Poisoning £800 to £8,360 Cramping, stomach pain, diarrhoea, alteration of bowel function and fatigue. Possible hospitalisation.
Trivial Scarring Up to £3,090 Minor scarring.

No Win No Fee Holiday Accident Claims For Expedia Holidays

When looking for a personal injury lawyer, it is usually our advice to go for someone that provides a no win no fee service. This means that if your Expedia package holiday accident claim is made you will only pay legal fees to your solicitor if compensation is awarded. This could give you complete peace of mind because you know you will not end up in a position whereby you are out of pocket because of your legal service you have had to pay for.

About Making A Holiday Accident Claim With Our Team

There may be nothing worse than experiencing an injury while on holiday. Not only could it be extremely worrying and upsetting, but it could also be a big inconvenience to your everyday life. Nonetheless, if you have suffered because of an accident on holiday booked through Expedia, Legal Expert is here to ensure you get the compensation you deserve with as little hassle to you as possible. Keeping that in mind, read on to discover the reasons why we are a good choice of law firm for you…

No Win No Fee – There is only one place to begin and this is with the fact that we only have no win no fee solicitors on our team. If we believe you have a good chance of making a successful Expedia package holiday accident claim we could match you to one of our specialist no win no fee personal injury solicitors. They could handle your case for you. You would not need any cash to begin your holiday accident claim, nor would you have to worry about paying your solicitor if your case is not a success.

We Don’t Waste Your Time – If we do not believe you have a good chance of getting compensation, we would not waste your time. We have a free legal helpline available for you to call in order to discover the specifics regarding your package holiday claim against a UK holiday travel tour operator. All you need to do is ring this number and you will discover everything you need to know. Where else are you going to find another law company offering free advice?

Experienced and Trustworthy Company – Last but not least, Legal Expert is a company you could use with confidence. Why? Because we have a wealth of experience and we have a great reputation. We were set up many years ago, and have since helped a wealth of individuals that have suffered an injury on holiday that was not their fault. Moreover, we encourage you to read reviews that have been left by our previous clients; we are quite sure you will be impressed with what they have to say.

So, don’t delay another minute, if you have experienced an injury that was not your fault, why not get in touch with Legal Expert to find out more about making a package holiday accident claim.

How To Contact Our Holiday Claims Specialists

If you would like more information on holiday personal injury claims, or you are ready to start the process of making an Expedia package holiday accident claim, we are ready and waiting to assist you in any manner that we can. You can reach us on 0800 073 8804. This line is available seven days per week, so please feel free to call at any time that is convenient for you. There are plenty of other ways to get in touch as well. You can use the live chat feature, for example, or you can enter your details on the homepage and we will call you at a time that suits you.

Further Information

More information on holiday protection – Details from ABTA

Holiday Excursion abroad claims – More details on being injured on an excursion

How Much Compensation For An Accident While On A Packaged Holiday? – Details of how to claim and how much you could be entitled to claim.

Package Holiday Injury Claims in Spain  – If you’re in Spain and injured on a package holiday, find the information you may need here

Edited By Melissa.

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    • Patrick Mallon legal expert author

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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