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A Guide To Kuoni Package Holiday Accident Claims

Kuoni holiday claimsIf you have suffered an injury, illness or problem that has spoilt the enjoyment of your holiday then you may be able to claim damages. If your package holiday was booked with the tour operator Kuoni then you could make a Kuoni compensation claim. Unfortunately, although millions of people enjoy trouble free holidays every year, the unlucky few may become involved in accidents or experience food poisoning or a fall whilst they are enjoying themselves. If you are one of the unfortunate ones and have been injured through no fault of your own then you deserve to be compensated for the suffering you have experienced.

Legal Expert is here to help. We want to make life easier for you, so our friendly and compassionate team will do our best to make your claiming experience as hassle free as possible. We are available throughout the process to answer your questions and queries. Read our guide to learn more about claiming Kuoni holiday compensation and if you would like to proceed or have any further questions then call us today for your free, no obligation consultation on 0800 073 8804.

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A Guide To Claiming Kuoni Compensation For Holiday Complaints

If you have suffered an injury, problem or illness whilst on holiday abroad you may be wondering whether you are eligible to seek a Kuoni Holidays compensation claim. The answer to this depends on whether you bought a package holiday through a UK tour operator. The way to establish whether or not your trip could be classed as a package holiday is if two of the following parts of your holiday were bought at an inclusive price, and the trip lasted at least overnight.

  • Travel and transfers
  • Accommodation
  • Other services such as excursions.

If this is the case and you were travelling as part of a package holiday then you could be able to claim as such. If you chose your own transport and accommodation or services, as long as they were paid for together this could also be classed as a pre-booked package holiday and may still be eligible. In order to make more sense of these complicated definitions, call Legal Expert today where a member of our friendly team will be able to explain to you in more detail what the definition of a package holiday is and if your trip would be classified as a package holiday or otherwise. The first conversation you have with us is free and there is no obligation. Our number is 0800 073 8804.

The Most Common Accidents To Claim Compensation From Kuoni

There are an infinite number of accidents that could occur whilst you’re on holiday. It could be something that happens on the flight, the transfer, whilst in your hotel, around the hotel swimming pool or even whilst out on excursions arranged by the tour operator. However the most common accidents leading to Kuoni holiday compensation include:

  • Injuries caused whilst doing sporting activities such as skiing or water sports.
  • Accidents that happen whilst in a rental car due to road conditions, unfamiliarity with the car or driving on the other side of the road, or caused by a fault with the car you have hired.
  • If the hygiene levels in the hotel are poor this could lead to illness. Areas such as swimming pools, gyms and restaurants can be breeding grounds for pathogenic germs if they are not cleaned and monitored carefully.
  • Many accidents occur on boats. Tourists usually travel on boats as part of an excursion. If this excursion was arranged by Kuoni then you might be able to go ahead with a personal injury claim against them.
  • Any other type of accidents or injuries which occur whilst on an excursion arranged by Kuoni may also be claimable for.
  • If food is not stored correctly, used after the expiry date or not cooked to the correct temperature then food poisoning can occur. Hotel buffets are particularly hazardous as food can be left there uneaten for a long time, allowing bacteria to multiply. Whilst it is the responsibility of the hotel to ensure food safety, this is not always done properly.
  • If you are injured while you are travelling on coaches abroad, perhaps during the transfer to the hotel or whilst out on an excursion then you may be able to make a claim.
  • Accidents around swimming pools are rife due to slippery surfaces, build up of bacteria in the swimming pool water or sharp items underneath the surface of the water leading to lacerations of the skin.
  • Slips trips and falls can occur anywhere that the floor is wet or slippery or there are objects left lying around in the way of people’s movement. Bathrooms, hotel lobbies and swimming pool areas can be particularly hazardous if warning signs are not put up, spillages are not cleaned up or floors are not dried following cleaning.

The Most Common Injuries To Claim Compensation From Kuoni

The most common incidents leading to Kuoni holiday illness compensation claims include fractured bones, cuts and bruises, food poisoning and upset stomachs.

  • Taking part in water sports and skiing is particularly dangerous and can lead to broken bones, torn ligaments and damaged cartilage.
  • Road traffic accidents sufferers often have similar types of injuries but can also suffer from whiplash as well as head and back injuries.
  • Gastrointestinal illnesses frequently occur due to substandard hygiene levels in hotels and restaurants. This can result from food poisoning from food which has not been prepared or stored correctly or from drinking water or swimming pool water that is harbouring dangerous bacteria.
  • Slips trips and falls can result in minor cuts and bruises or more serious injuries such as fractured bones and back injuries.

It is also sadly possible that these incidents can even lead to death. In this situation, bereaved families seek compensation for the distress they have experienced and will continue to experience, loss of income from the person who was died and funeral costs. In this scenario, families are experiencing extreme sadness and trauma. Although they wish to make a claim it can just add to the stress. This is why choosing Legal Expert is a great idea as our helpful and compassionate team will do everything they can to make your claim as straightforward and stress-free as possible during a difficult time.

Does Kuoni Owe Travellers And Customers A Duty Of Care?

As a package tour operator, Kuoni does owe it’s travellers and customers a duty of care according to the Package travel, Package holidays and Package tour Regulations 1992. Under this legislation, Kuoni is legally obliged to ensure that its customers are safe abroad. Its responsibilities extend to the hotels, flight operators and transfer operators that it works with. Therefore if you become ill or injured as a result of hotel or transport provider negligence then you can claim compensation from Kuonias the tour operator. Legal claims can only be made if fault can be proven so as a claimant you need to be meticulous in your evidence gathering and contact a solicitor as soon as possible after the incident has happened.

Personal Injury Claim Time Limits Explained

There is a standard time limit of three years from the date of the incident for claimants. However we strongly advise that you contact a holiday injury solicitor as soon as possible after the incident has happened. This is to enable you to gather evidence to strengthen your claim. Whilst you still have evidence of your injuries you will be advised to have a medical examination so that these injuries can be clearly documented by a healthcare professional. Taking action early also means that you will have a better chance of gathering witness statements from anybody who saw the incident happened. We understand that when accidents happen abroad it can be very stressful and you wish to spend your time recovering, however, in order to make the Kuoni compensation claim that you deserve and are entitled to, we strongly suggest taking action quickly.

Kuoni Hotel Accident Holiday Compensation Claims

There is a lot of potential for accidents to happen in a hotel whilst on holiday. If you were involved in an incident that was not your fault and the hotel can be shown to be negligent then you can make a Kuoni compensation claim. Slips trips and falls are common in hotels where floors may be slippery because they have not been dried properly after cleaning or because something has been spilt and not cleaned up properly. Swimming pool areas and bathrooms also pose slipping risks.

Hotel restaurants can cause illness if food is not properly stored or prepared. Build up of bacteria, particularly on hotel buffets can lead to food poisoning which in some cases will be mild but in others can be much more serious. If you experience illness as a result of a hotel restaurant then you could make a Kuoni sickness claim.

Other hazards which could occur in a hotel can include defective furniture, loose handrails and uneven floors which can lead to falls or injury. Hotel gyms and swimming pools can also prove hazardous if equipment is faulty or poorly maintained or if bacteria is not kept to a minimum. If you are harmed in a hotel whilst on a package holiday then we strongly advise that you speak to Kuoni customer service and then find a holiday injury lawyer.

Road Traffic Accidents And Injuries When Abroad

If you have been injured in a road traffic accident whilst on holiday then you may be able to make a Kuoni compensation claim. You can make a claim in instances where you were the driver or passenger of a car or a passenger on public transport, a pedestrian or even if you were riding a bicycle or motorcycle. As long as you can prove that it was the negligence of another person that caused the accident you may be able to make a Kuoni compensation claim.

The 4th EU motor directive 2003 has made it much easier to claim now that all European cars are listed in one place. There is a database that makes it easy to identify a car after an accident. If a driver does not have valid insurance then you can still make a claim because the Motor Insurers Bureau was set up to pay compensation to victims.

Kuoni Holiday Illness Compensation Claims

Food poisoning is a common reason for Kuoni holiday compensation.Food poisoning can be very painful and upsetting and whilst most cases are mild and resolve on their own, others may require hospital treatment if there are complications. You may also contract stomach upsets from waterborne bacteria in swimming pools, ice cubes or drinks. These can also have unpleasant side effects. If you have suffered illness as a result of food poisoning or other types of bacteria on holiday then speak to a personal injury solicitor at Legal Expert to begin your claim today.

What Steps Should You Take If You Are Involved In An Accident On A Package Holiday?

If you experience an injury or illness on your holiday then you will need to make a Kuoni holiday complaint to your tour operator. Access Kuoni complaints advice from the rep at the resort or from the head office. You should also let your travel insurer know. It is really important that you have a medical assessment as soon as possible in order to ensure that a healthcare professional has made a full record of your injuries. You also need to make detailed notes about the circumstances of what has happened, take pictures if possible and gather witness statements and details from anybody who may have seen the accident happened. The more information you gather at this stage, the more it will strengthen your case when you come to making your Kuoni compensation claim.

What Can Be Claimed For After An Accident Or Injury On A Package Holiday?

If you have suffered an injury then you may be able to claim Kuoni compensation for pain and suffering. The amount you receive will depend on the severity of your injury and whether or not the after effect will be long term. In addition to pain and suffering you can also claim for any out of pocket expenses you have incurred since the incident. This can include medical expenses and travel expenses for which you will need receipts. If your injury means you are unable to work for any period of time then you can claim for loss of earnings as well as any future loss of earnings if your injury means that you can no longer do your job or your chances of promotion will have been compromised. If you are injured whilst on holiday you can also claim for loss of enjoyment due to a spoiled holiday. If when you return home you require help around the house then the person who has been caring for you may be entitled to claim care costs as well.

Kuoni Holiday Accident And Injury Compensation Calculator

Every incident is different and although we cannot give you an accurate estimate without knowing the full details of your case, this table gives a breakdown of the average payout received depending on the severity of injury and duration of pain and suffering. If you would like more details about what Kuoni compensation for holiday injuries you could claim then please speak to Legal Expert today. Our knowledgeable team will be able to offer you more information and answer your queries.

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Reason for compensation Average compensation amounts Notes
Loss of earnings £10,000 to £400,000 This estimate is based on current as well as future earnings
Loss of benefits £5,000 to £500,000 This is based on benefit income that has actually been lost
Pain and suffering £1,000 to £200,000 Compensation is proportionate to the amount of pain and suffering you have
Cost of funeral £3,000 to £10,000
Death following a period of awareness £9.210 to £9,350 This is based on cases where there was unconsciousness after 3 hours and death within the next two weeks. Death may have been caused by complications where injuries were serious.
Unconscious death within a week £1,200 to £2,450 If the injury caused unconsciousness and death followed within a week
Unconscious death within 6 weeks £3,300 to £3,850 If the injury cause unconsciousness and death followed within 6 weeks
Illness caused without a traumatic injury e.g severe food poisoning £33,700 to £46,040 Very serious food poisoning causing fever, diarrhea, vomiting and pain. Resulting in hospital admission with continuous symptoms that are likely to affect a person’s quality of life.
Illness caused without a traumatic injury e.g. Serious food poisoning £8,360 to £16,830 Serious food poisoning that does not last indefinitely. A person may have symptoms for a few years though.
Illness caused without a traumatic injury e.g. Moderate food poisoning £3,460 to £8,360 Moderate food poisoning but the person will make a complete recovery within a year or so
Minor food poisoning £800 to £3,460 Where symptoms last for a few days or weeks.
Severe back injuries £34,000 to £141,150
Minor back injuries Up to £10,970

How To Begin A Package Holiday Accident Or Injury Claim

If after reading our guide you have decided that you would like to pursue a claim against Kuoni then you simply need to give us a call and we will do the rest of the work for you. You will have a free initial consultation to discuss the process and then we will allocate a specialist holiday injury solicitor to you. We will ask you questions about your incident and your solicitor may arrange for you to have a medical examination in order to gather all the evidence they need to strengthen your case. Your claim is safe in our hands.

No Win No Fee Kuoni Holiday Compensation Claims

No win no fee removes all the financial worries that would otherwise be involved in claiming damages. Also known as a conditional fee agreement, no win no fee means that you won’t pay us a penny up front. If you are successful in your claim then our fee will be taken out of your final payout. If for any reason you are unsuccessful then you don’t owe us a penny. Legal Expert have no hidden costs or charges for you to worry about so you can make your claim confident in the knowledge that you will bear no financial burden.

Why Choose Us As Your Claims Management Service?

Once you begin to search for a personal injury lawyer you will realise that there are many companies out there. We believe that Legal Expert stand out as the best option. As well as having many years experience in the field of holiday accident claims we go the extra mile. We really care about our clients and offer a compassionate approach. We understand that this is a difficult time for you and we do everything we can to make the process less stressful. We seek the maximum compensation in the minimum amount of time. If you’re still unsure then why not give us a call today and we’ll explain why we are the best firm you will find.

Talk To Us Today

As soon as you are ready to begin your Kuoni compensation claim then you just need to give us a call. Phone us on 0800 073 8804 and speak to one of our friendly and helpful advisors who will explain the process to you. They will also be happy to answer any queries you have. You can also get in touch via our website where you will find a contact form or an online chat feature.

Useful Links

Slip and Fall Guide to Claiming

Specific advice concerning slips etc abroad can be found in the guide above.

NHS – Poisoning (Food) advice

Read above for advice should you be suffering or have suffered food poisoning.

Other Guides That May Help