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NHS Accident At Work Claims Guide

By Stephen Hudson. Last Updated 7th January 2025. The NHS is one of the primary employers in the United Kingdom. If you work for the NHS and you have been injured or suffered an illness because of negligent actions, then there is potentially a chance that you would be entitled to compensation.

In this guide, we look at the steps you can take to claim for an injury at work if you work for the NHS. We consider the claims process, how you can get legal help from our No Win No Fee solicitors, and we also look at NHS staff compensation payouts.

Here at Legal Expert, we have many years of experience in the personal injury sector and we have helped many people to make claims for compensation. All you need to do is give us a call on 0800 073 8804 to find out more.

Or you can contact us regarding your claim online.

a doctor holding his hand to his forehead after witnessing an NHS injury at work

Select A Section

  1. Could I Make An NHS Accident At Work Claim?
  2. What Is A Work-Related Injury?
  3. What Is The NHS Injury Allowance?
  4. The Most Common Causes Of Work-Related Injury At The NHS
  5. Potential NHS Staff Compensation Payouts For An Injury at Work
  6. What Else Could An NHS Accident At Work Claim Compensation Payout Include?
  7. Can I Make A No Win No Fee Claim For An Injury?
  8. How Long Do I Have To Claim For An NHS Injury At Work?
  9. Further Resources For NHS Staff Injured At Work

Could I Make An NHS Accident At Work Claim?

If you work at an NHS health centre, or another type of workplace run by the NHS, then your employer owes you a duty of care under certain legislation including the Health and Safety at Work etc. Act 1974. The duty of care established for employers means that they should take reasonable steps to protect their workers from harm while they are in the workplace and carrying out their duties.

The exact steps an employer should take to fulfil its duty of care depends on the type of work that’s carried out. If you work at an NHS health centre, then responsibilities your employer will have will usually include carrying out regular inspections of work areas to ensure that they are safe and free of hazards. Your employer should also ensure that any equipment provided to fulfil your duties is appropriate, functional and regularly maintained.

If you have suffered a work-related injury in an NHS centre, then you may be eligible to claim compensation if you can prove the following with evidence:

  • Your employer breached the duty of care which they owe you.
  • An incident which caused your injuries occurred because of this breach.

You can contact our advisors for free today to learn more about whether you have valid grounds to start an NHS accident at work claim. Our team can also discuss other aspects of the claim process, such as potential NHS staff compensation payouts for successful claims.

What Is A Work-Related Injury?

So, what actually counts as an injury at work while employed by the NHS?

Well, this simply relates to any sort of accident that has happened at your place of work in NHS that may have caused you to be injured or ill.

Not all accidents that take place though will be the result of your employer’s negligence.

In order to pursue a claim for an accident at work it must be proven that your injury from the accident suffered was due to negligent actions or error of your employer.

What Is The NHS Injury Allowance?

When it comes to making an NHS workplace accident claim, the procedure is slightly different when compared to making a standard claim. One of the reasons for this is that there is an NHS injury allowance.

For those that are unaware, this is a separate type of benefit that NHS workers could potentially claim in addition to what they could be awarded for their compensation claim. The NHS Injury Allowance gives staff members support if they have sustained a health condition, disease, or injury that is related to their work.

Nevertheless, it is worth noting that a lot of NHS staff will not be eligible for this scheme. For example, agency staff, dental practice workers, and GP staff are not usually eligible for the NHS injury allowance. The allowance is only designed to top up your sick pay or your earnings when you are in the midst of a return (phased) of up to eighty-five percent of your pay.

The Most Common Causes Of Work-Related Injury At The NHS

Examples of accidents leading to injury or illness that could potentially take place in the NHS will be discussed below. We are now going to take a look at examples of accidents and injuries in further detail to give you a better understanding. Do not worry if your specific accident is not mentioned, just call us, and we could tell you straight away if you are eligible to claim. In order to build a case for compensation for an accident that has happened at work, that has caused an injury or illness it must be proven that your employer or another employee who owed you a duty of care has breached it. This breach then has led to your accident leading to an injury. Your employer in some way must have acted negligently which caused your illness.

Here are examples of injuries or illness that may potentially occur;

  • Injuries that have been caused because of faulty equipment that has not been removed from service or repaired.
  • Muscular injuries that have happened while moving and handling patients due to no manual handling training.
  • Tripping accidents from items left on floors and hazards within the busy wards and corridors.
  • Slipping accidents from wet floors without warning signs.

If you are unsure whether your accident that happened was due to negligence call us today and we will discuss your case with you.

Potential NHS Staff Compensation Payouts For An Injury at Work

If you have a successful NHS accident at work claim, your compensation will definitely be made up of general damages, and possibly special damages too.

General damages covers the way your injury at work in the NHS has physically and psychologically affected you. Such factors are taken into account while this head of claim is being valued:

  • Loss of amenity.
  • How painful your injury is. 
  • The prognosis.

You could be asked by a legal professional to have an independent medical assessment. They can use the reports made from this assessment, along with the Judicial College Guidelines (JCG), to help accurately value this head of claim.

The JCG is a document containing guideline compensation figures for different physical and psychological injuries.  

Guideline Compensation Table

In the table below, you will find some examples of workplace injuries that could potentially be sustained. We have also taken each injury’s accompanying guideline compensation brackets from the JCG (except for the first figure).

However, please only use this table as a guide. There is no set figure that can be guaranteed due to all claims being unique.

InjuryDescriptionAmount
Multiple serious injuries/illnesses and special damagesSeriousUp to £750,000+
ParalysisParaplegia£267,340 to £346,890
Brain damage(c) (i) Moderate brain damage£183,190 to £267,340
Psychiatric damageModerately severe£23,270 to £66,920
Digestive system(b) (i) Illness - Severe toxicosis£46,900 to £64,070
Neck(b) (i) Moderate£30,500 to £46,970
Chest(d) Relatively simple injury£15,370 to £21,920
Back(c) - Minor (i)£9,630 to £15,260
ShoulderClavicle fracture£6,280 to £14,940
Sight(h) Minor eye injury£4,820 to £10,660

What Else Could An NHS Accident At Work Claim Compensation Payout Include?

Special damages covers the way your injury has financially affected you. Here are some examples of the costs that can potentially be reimbursed if they have occurred as a direct result of your injury:

  • Loss of earnings if you are unable to work.
  • Medical costs, for prescriptions such as painkillers etc.
  • Travel costs to attend medical appointments regarding your workplace injury. 

Unlike general damages, special damages are not guaranteed to be awarded. For this reason, it is very important to keep evidence such as payslips, bank statements, receipts, and invoices.

Contact us for more information on how successful accident at work claims are calculated.

Can I Make A No Win No Fee Claim For An Injury?

One of the main reasons why so many people choose Legal Expert when they have been injured in the workplace is because we offer a No Win No Fee service, specifically Conditional Fee Agreements (CFA). If you have never heard of this before, this simply means that you do not need to pay us any legal fees if we do not manage to secure compensation for you.

Essentially, you can have complete peace of mind knowing that you are only going to be paying for a winning service when you team up with Legal Expert. We recognise that a lot of people are worried about making a claim for compensation because they cannot afford the solicitors’ fees.

They panic that they could spend all of this money on a personal injury solicitor and then, in the end, they may not have any compensation to show for it. This is an understandable concern and that is why we aim to eradicate it by offering a 100% No Win, No Fee approach.

We are ready and waiting to assist, all you need to do is dial 0800 073 8804 today. Alternatively, leave your contact information and we will call you back as soon as possible, or simply use the live chat feature on our website.

Two hospital staff members walking through a hallway

How Long Do I Have To Claim For An NHS Injury At Work?

Whether you work for a private healthcare company or the NHS, an injury at work could leave you suffering harm or loss. If you are eligible to make a claim, you must start one within a certain limitation period. Failure to do so could result in your claim being statute-barred.

For personal injury claims, the Limitation Act 1980 states the limitation period is generally three years from the date the injury occurred.

There are exemptions to the time limit. For example, someone who lacks the mental capacity to claim would not be subject to a time limit. The time limit would only begin if they regain their mental capacity. A litigation friend, such as a parent or family member, may make a claim on their behalf.

A litigation friend could also act on behalf of someone under the age of 18, as they are not able to pursue a claim themselves. Once they turned 18, they would have the usual 3 years apply to start a claim if one has not been started already.

If you have any questions following an injury at work at the NHS or a private healthcare company, our advisors are available to talk to free of charge.

Further Resources For NHS Staff Injured At Work

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